Shipping & Delivery
Shipping & Delivery
We are using J&T Express mostly to ship to any physical address of West Malaysia & East Malaysia. However, we won't able to ship to any Postal addresses.
We are also recommended of using Lalamove if you are within Klang Valley area as it more faster and probably affordable depends on the area. This can be done with our installed Lalamove app service in Shopify.
Please Note: Shipping address information requested during registration/checking out as guest is purely for billing purposes if ever have.
All shipping rates is fixed rate. Our applicable shipping fees will displayed in the order summary during the checkout process. This is done for your reference and acceptance before clicking the final “submit” button to finalize payment of your order.
- Our deliveries will take place on weekdays between the times of 10:00 AM to 9:00PM.
- Saturday & Sunday also available for J&T Express
- Please make sure there is someone at the address provided to sign for and accept the delivery.
- Estimated shipping times to West Malaysia : 4 - 7 Working Days (Excludes Saturdays, Sundays & Public Holidays)
- Estimated shipping times to East Malaysia : 5 - 12 Working Days (Excludes Saturdays, Sundays & Public Holidays)
Undelivered Parcels & Additional shipments:
In the event that we have received incorrect shipping details or that no one is available to receive the delivery of the parcel the following guidelines will be utilized:
- Delivery will be attempted two (2) times.
- If after the two (2nd) attempt delivery is still unsuccessful, the parcel will be returned to our dispatch team.
- Upon our receipt of the parcel we will contact you to reschedule delivery.
- Please note: You will be charged again for this shipment. We utilize a courier service and as a result we will be charged for the “new” shipment thus unfortunately the costs will be passed onto you.
- Please make sure you have filled in all shipping details correctly when verifying your order during the checkout process to avoid additional charges.
- Please also ensure there is someone available to sign and accept the parcel to avoid any additional costs being incurred.
Note: J Golf Sdn Bhd will not be held liable whatsoever in the event of a parcel going missing once it has been signed for a the destination address.